Tech.co has published a 2026 hands-on review of Salesforce's free plan — a test-based assessment of a no-cost CRM tier that until recently did not exist in Salesforce's pricing lineup.

The review's full findings sit behind Tech.co's hands-on testing process, which the outlet says involves direct product use rather than vendor-supplied claims. The headline alone confirms the scope: real test results, not a feature-sheet summary, for the free tier of the world's most widely deployed CRM.

What is the story here?

Salesforce built its business on enterprise contracts. A free plan, tested in 2026, signals a positioning shift toward smaller teams and individual sellers who previously had no entry point into the platform.

For sales teams, the relevant questions any such review must answer are concrete:

• How many seats and records the free tier caps
• Which pipeline and reporting features remain available at zero cost
• Whether automation tools survive the downgrade from paid editions
• At what team size the free plan stops being viable

Tech.co's hands-on methodology — the outlet's reviews are based on direct product testing — puts it in a position to answer these, though the specific figures live in the full review text.

What should buyers watch?

Vendor free tiers typically serve as acquisition funnels. The measured question for any team evaluating this plan is not what Salesforce asserts the free tier includes, but what an independent test found when the product ran against real workflows: contact limits, integration access, and the true cost of upgrading when a growing pipeline hits the ceiling.

Until the detailed results are read in full, the safest reading is this: Salesforce now has a tested free option in 2026, and that fact alone changes the shortlist for small sales teams comparing it against free tiers from competitors like HubSpot and Zoho.

Tech.co's full review, published in 2026, contains the test data — pricing comparisons, feature scores, and verdict — that sellers should weigh before committing a team to the plan.